Very sincere and knowledgable
Thank you for helping me to repair my broken bow. Andrew was very helpful in finding a used stick to replace my broken one. It's always a pleasure working with both Andrew and Charles.
Andrew brought life and beautiful sound back to an old family violin. Incredible! Thank you!
Andrew’s Fine Violins possesses a professional, knowledgeable, and friendly environment. The staff takes the time to understand and address your needs. Repairs were made in a timely manner. I am very pleased with my experience.
Super friendly I got to test out a few different violins before I purchased one. They answered all my questions and were very helpful. There was no pressure to buy so I felt at ease. Glad that I can support a local business. Good to know that i can go there for any repairs, accessories and upgrades! Love the bonus cool mug Andrew! Thanks
Superior service and fantastic value! Our eight-year-old violinist dropped her instrument and freed the bridge, which was bent. Fix took very little time. (Andrew's Fine Violins had installed that bridge after the last one broke last summer.) They fixed it promptly after the last accident too, and this time was no different. They are expert at their craft, have a gentle touch, and I highly recommend Andrew's to any violin, viola, cello, or double bass player and parent. Extremely knowledgeable about all facets of the instruments.
Very professional and nice people. Honest appraisal Highly recommend
This place is great thanks for the consistent awesome service
Wonderful people. Charles was a great help. Highly recommend!
Charles was great. Service is very efficient and he is always very professional.
We've had a great experience coming here. The rental prices are very fair.
Been coming here for years! Had a violin restored, a violin repaired, and recently bought a new bow. Would highly recommend to any musician. Staff are knowledgeable and helpful! Good communication always.
Beyond all expectations! Andrew is definitely a licensed luthier who knows his craft. He treated us us pleasantly, paying attention to what I thought needed to be rectified with my violin. Andrew basically reshaped my fingerboard, made a new nut to fit exactly to the fingerboard, shortened my pegs, made a new bridge and finally, repaired most of the gouges, with all the redos necessitated by faulty workmanship done by a previous repair person. Lastly my soundpost was shortened,as it was now too long since bringing it to AZ. This was all completed in about a week as Andrew appears to focus his attention on the completion of an instrument needing repair in a timely manor.
We have rented two violins and could not be more pleased. They are always kind, courteous and knowledgable. Their violins are of a higher quality. I would highly recommended them!
Second meeting with Andrew to discuss possible restoration and values if donated. He spent a good deal of very informative time with us, allowing an informed decision on how to proceed. Highly recommend his shop.
Every one at Andrew's Fine Violins is very friendly, professional and fast service.
Very friendly, professional, and knowledgeable.
Friendly professional service!
Beyond excellent and honest. Andrew is a luthier with integrity and impeccable skills who takes the time to assess what sound the customer wants from their instrument, never appearing rushed. I feel as if my violin is in the hands of a highly skilled violin surgeon.
Andrews was very accommodating to look at an old family violin. Very informative and good discussion. Had recommendations as to immediate things to do (new strings, etc.), but to put off anything additional until we knew what we intended to do with the instrument. Very efficient and easy to talk to.
I thought I needed a new peg for my violin and told not but needed new strings and bow. It was taken care of while I waited and very pleased with the help I got.
They were very professional and courteous. All questions answered fully and completely. Highly recommend for all your violin repair needs.
Small shop yet friendly. They accommodated a same day request for cello setup. Andrew the owner worked with me and fully explained the nature of wear and care for cello without making a newbie feel like an idiot. Andrew was very knowledgeable and professional. I would use shop again for any needs.
Fast and friendly. Thank you!
Kind staff, great service
You really cannot beat the customer service and quality of Andrew's Fine Violins. We have used them for 6 years for all four of our kids. Theu have good rental instruments and quality instruments for sell. Avoid the cheap instruments being sold online and make your way to Andrew's
Friendly, efficient, expert service! Best string shop in AZ!
Andrew took time to help me get a good fit, trying different chin and shoulder rests. He was very patient and helpful.
Staffs are always nice. They are knowledgeable and provided us with excellent service.
We have been going to Andrews for all of our instruments for years. They have great quality and selection of student instruments. Andrew takes great pride in his work and the instruments he offers. Charles and the rest of the staff provide personalized service. It’s been a joy working with them over the years!
Great service very pleased
Excellent very pleased
everyone there is nice and knowledgeable and so helpful. not only do I always leave with a great repair but also new information on violin care and construction.
As per usual, the staff at Andrew's Fine Violins are awesome! It was the second time I've had to be in this year to swap out my daughters violin due to her crazy growth spurts and the process is so easy! I love it.
I appreciate the excellent work and service done at Andrew's Fine Violins - and especially the knowledgeable counseling service as to what is the next best step for my violin and bows. I'm sure you will be seeing/hearing from me again in the near future.
E string replacement was super fast and unbeatable price. Will never shop elsewhere for violin needs- Andrew’s Fine Violins is the highest quality, genuine customer care and the best of small local business.
The staff was very helpful and knowledgeable.
So kind and helpful!!
Today l was amazed at the awesome change overcame my old cello, thanks to the new strings Andrew put on. Sounds like a different instrument. As always his shop comes thru with quality service and expert advice.
Nice to have such a caring crew!
I love this place. Andrew was awesome and full of knowledge. I took my moms violin in and he gave me so much information about it!
The staff here is so kind and knowledgeable. I send my private students here for all their needs. I really trust the staff to provide everything my students may need, from instruments to bows, strings to endpins, major repairs to minor scratch touch ups. Andrew’s Fine Violins is the shop I trust the most.
Kind, wonderful people who look after their customers and the music community!
Everyone is very friendly and helpful!
Awesome store, helpfull staff and a quick turnaround. Had a crack in my bass and was quickly taken care of thanks to the amazing staff there.
Super nice, experts in violins large and small, and very efficient. They love these instruments--you can tell! The bridge on my daughter's violin broke, and they replaced it quickly and expertly. When she dropped it some months later they fixed it on short notice. I highly recommend Andrew's (and so does our violin teacher). Very comfortable atmosphere in the shop.
Good, professional service at a reasonable price.
I have always been very nervous when trying out a new shop for repairs, but Andrews Fine Violins came very highly recommended. And I was not disappointed! They went above and beyond helping me fix a problem on my violin as well as a fantastic job repairing my viola and rehairing all my bows. And they have a great selection of quality instruments, and took extra time with a student who purchased a beautiful violin! And everyone is so nice! I would give them 10 stars if that was an option!
I had the best experience ever today while buying yet another violin from Andrew's. This was our third violin purchase. I love the personalized attention you get at Andrew's.
The staff is always caring, kind, and helpful. The repairs on my instrument were done quickly and correctly. I highly recommend Andrew's Fine Violins for every string player.
We love coming to the Andrew's Fine Violin Shop! We are always treated respectfully and they have a very nice product of fractional violins. We sure appreciated the new bow for our rental...a very nice touch. So loving the violins!
I brought my daughter's cello and son's violin for refurbishing. Great service and 100% satisfaction.
Beautiful job restoring my cello!
I have had nothing but positive experiences every time I go to Andrew's. All of the staff is very professional, friendly and helpful. I would recommend them to anyone who plays a string instrument!
This is a great shop for rentals and purchases. I have several kids who play string instruments and their teachers always send us to Andrew’s.
I've been bringing my upright basses to Andrew for more than a decade. His most recent repair left my bass sounding even better than I hoped. Andrew's always willing to discuss ideas and explain his process. Highly recommended.
We had fantastic service picking up a violin for my daughter. They were friendly and patient, and very helpful. I highly recommend them!
We were very impressed with the personable appraisal we received on our violin. All the staff were friendly and knowledgeable. The decor in the shop is very interesting. Andrew was our appraiser and we would recommend anyone requiring a violin appraisal to use their service.
Very professional and personable service. COVID safety was top priority.
I've had a positive experience every time I've come in. Last year Andrew repaired a crack in my violin (he did an excellent job). The last time I came by he took extra time to make sure the repair was holding up as it should be. All the staff are friendly and patient and have answered so many questions for me. I never never felt rushed or pressured. I highly recommend this shop and plan to rent/buy instreauments from them for my kids in the near future.
I have always received excellent service, good communication, and beautiful work on violins that I have taken to Andrew's Fine Violins. Thank you so much For your excellent work and good value!
I am always impressed by the friendliness and professionalism of everyone at Andrew’s Fine Violins. I have brought in multiple violins for repairs and adjustments over the years, and each time the work has been excellent. I also appreciate the calls made by Andrew or his staff on further inquiries/concerns when needed and also when the instrument is ready for pick-up. Thank you for your wonderful care and service!
Had a fabulous experience today at the store. Took our violin in for minor repairs and Bruce was so nice and very helpful. Highly recommend them!
I appreciate that Andrew explains everything with patience and kindness. The service is great and work is quality... my family won’t go anywhere else.
I was very happy with the work done on my fiddle. I was treated very nice. Andrew and his staff were very patient with me. The work was suppose to be done in about two weeks. I got a call within six days that my fiddle could be picked up. I will go back if I need some help on my fiddle. Highly recommend them. Mike M. From Wisconsin.
Fantastic service, really fun actually! Charles knows his instruments and is a gem as well.
Fantastic. Andrew found a simple solution to a problem, requiring only a minor adjustment and not the major surgery I had feared. Knowledgeable, professional, personable. Thank you.
Andrew was most helpful in finding a wolf problem with my D string on my cello. He adjusted the string and I believe the problem is solved. If not, he assured me that there are other possibile recourses, including purchasing a higher quality string. But, for now, I am confident that Andrew has solved the problem.
Kind, knowledgeable staff. I was given information about my instrument I had never known before! I'll never take my instrument anywhere else.
Bruce went above and beyond my expectation in looking over my violin. He tuned it, checked my bow and made an adjustment to my chin rest. Thank you for your care
Amazing service as always! Thank you,Charles!!
I like the personalized, one-on-one attention you get by scheduling your appointments. Andrew spent a significant amount of time showing us different violins within our price range, giving us the background about each one. I really like that about his business. I won't go anywhere else
Great service as always. Very professional and informative.
Super kind and helpful! Would definitely recommend this place.
Really appreciate and special thanks to Charles for help.
Thank you Charles for your time and help to adjust. Really appreciate.
Wonderful service and a great guy!
I have complete trust in Andrew and his shop to provide expert service and advice honestly and professionally. Our Valley is fortunate his shop is available to people who are seeking a qualified luthier.
Great customer service!
Andrew and Charles are extremely helpful and kind. We love renting from them!
Our violin was serviced with a prescheduled appointment with precision and care. Thanks so much.
Easy scheduling via Website. Very prompt service when I arrived. Charles is a professional at giving excellent customer service.
Bought a cello from Andrew several years ago and as I'm a novice I have to come back periodically for adjustments when it falls out of tune. Andrew always provides great service and is willing to spend time to explain things, glad he's here in the Valley!
Great service! Very helpful in both preparing instrument to ship and giving good advice!
These guys are extremely knowledgeable. Lots of great insights from them as we talked shop. I had three violins, each with its own “issues.” All three fixed 5 days sooner than expected. Awesome!! We will be using them in the future for all of our violin needs.
Highly recommend this shop, very professional and excellent selection. Five stars!
Andrew’s Fine Violins Is a fantastic store that will suit all of your needs! Whether you need a rental for the school season, or simply a simple quick fix, Andrew is the man to get the job done. Not to mention the great variety of instruments and accessories that they have for sale. 5/5 stars for me! I will be a customer for life!
I met with Andrew earlier today about an appraisal. He was extremely knowledgeable, helpful,kind and friendly. I would recommend his service to anyone.
They were efficient and nice to deal with. Thanks so much. James Harrison
So professional! Quality work!
My brother picked up the 2 bows without any problems. I’m getting to know Charles a little. He’s easy to work with. Thanks
Great, friendly service! They repaired my violin beautifully and are very professional. I highly recommend Andrew’s Fine Violins. They know what they are doing.
We had our old violin repaired because of a crack in the top body. They did a wonderful job repairing this old instrument!!!
I LOVE Andrew's Fine Violins! Andrew's is the ONLY proper Violin repair shop in the Valley. Andrew and his team are courteous, knowledgeable, helpful and HONEST! The shop is beautiful and welcoming, and if Andrew's doesn't have the instrument accessories that you are looking for - they will find it and get the best price for you.
On time with appointments and gracious.
Charles is always helpful. The appointment system is user friendly. Love your place of business. Mary
I received great service at Andrew's Fine Violins once more. I appreciate how you take the time necessary to diagnose and solve my problems. Thank you and Merry Christmas! Debby
This is THE store for stringed instrument players. Great for repairs, and the staff is personable and quick to help. I am so glad to have found this place!
Thank you for the wonderful help and quick service!
Excellent service. They know their stringed instruments!
You guys did a excellent job.Thanks.
The staff was so helpful and kind! They got us in and out with a quality adjustment after a move from humid climate to dry AZ climate, and helped us find a bow to try out. Glad to have a shop we trust, and with kind employees!
Andrew's Fine Violins shop is definitely the best place in AZ! My family has been a customer of the World of Andrew's Violins for 8 years. There is no better place in the market for restoration and repair of all orchestral string instruments, for sale of new or rare quality instruments, accessories, and for outstanding, expert, knowledgeable, and friendly staff. Thank you very much for all your great job,especially, for your help at the last minute.
Good, helpful service.
The staff at Andrew's has always been polite and very helpful. They answer any questions I have and make helpful recommendations. It is always a pleasure going there.
Friendly, helpful service, and my violin is back to normal!
This was our first visit to Andrew’s Fine Violin and we couldn’t be happier! Everyone was knowledgeable and helped with our questions and we were able to rent a violin. We will definitely be recommending to others!
We have been going to Andrew's for a long time, since my son was in fifth grade. I feel like we're family. We always have a great experience there. He doesn't just fill our order or request, but visits with us the whole time. We love this store.
Thanks for the excellent service (as usual)!
Amazing customer service, always friendly and willing to provide a little extra care in our instruments.
Andrew is a very kind and honest man. I'm thankful that I brought my violin to him to repair and sell.
I took an old violin in to have it evaluated. Andrew was thorough and honest in his appraisal. I would highly recommend Andrew's Fine Violins.
Very helpful and accomodating
This place is magical! Kind, courteous, friendly staff repaired and tuned two violins. Appointment set and work began immediately upon arrival. Very reasonable pricing. The monthly rental prices here are very low too. Will return!
I met with Andrew about fixing a violin I inherited from my father. He was extremely knowledgeable and helpful, not suggesting more work than necessary and taking ample time to answer my questions. When I left, I knew my treasured violin was in talented and capable hands. I would highly recommend Andrew. He is thorough, experienced, and professional.
I have used the same luthier in Illinois for 35+ years and had to find someone here to cut a new bridge after moving here to AZ. Needless to say, I was nervous trusting someone new with my instrument after using the same luthier for so long. Andrew really listened to my concerns and my preferences and did a great job answering my questions. I love the way my violin sounds with the new bridge! I'd definitely recommend Andrew's Fine Violins to others.
Highly recommend. Beautiful store and helpful, friendly staff.
They are very knowledgeable and don't try to sale you. Their products are fantastic quality at a great price. Couldn't recommend them more!!
Absolutely the BEST place to go for renting and buying String instruments.
The staff are knowledgeable and patient. We always receive excellent service.
Very good service and looked the instrument while I waited.
5 stars for Andrew’s Fine Violins! They did a fine repair of a serious top crack on my viola. I was a bit uneasy about trusting my instrument to an unknown shop, but after speaking with Charles, Jim, and later with Andrew, I knew my instrument was in good hands. Andrew’s Fine Violins is an asset to Arizona’s musical community.
As a violin teacher, I feel confident recommending Andrew's Fine Violins to all of my students. The quality of student instruments is high and everyone who works there is very accommodating.
Andrew is great. He was able to replace the strings for my daughter's bass in less than 45 min. I appreciate it.
I am happy to go to Andrew with any problems with my violin. He is knowledgeable and helps me understand what the problem is.
I absolutely love working with Andrew’s fine violin. The service, the knowledge of the instrument and most of all the workers are awesome.
We are brand new to this and Charles was great! He fitted my daughter for a violin and patiently walked me thru my rental options. Glad we chose Andrews!
I rented a viola for my son for his 5th grade orchestra class. The staff was very helpful, knowledgeable and efficient. I also like the discounts that are offered for paying in advance. I would highly recommend this business.
very quick repair along with helpful education at a reasonable price.
We rented a Cello for our son last year and since our son is back in school, we were able to rent for another year. It was a smooth and easy process and I'm glad Ms. Lim recommended we rent from here.
I am a suzuki violin teacher from Minnesota and I am in AZ for 5 days with my kids visiting family. my 9 year old son plays cello and it is too hard to fly with his cello. Charles helped us out with a rental for 5 days. easy, professional and the cello is very comparable to his at home..exceptional quality! I so appreciate being able to still practice while on vacation! thank you!
Very helpful. Followed safety protocols. Knowledgeable and efficient. Friendly!
Andrew took great care of my instrument once again. Also, tried to answer questions I had about rosin. I will continue to be a loyal customer. I appreciate the quality of service I receive here! Thank you!
Fast repair and friendly.
I am so pleased with the restoration of my father's violin. It is a masterpiece! I am in love!
Andrew is a master of his craft. It is a pleasure to just visit his shop.
Very polite and professional. Thank you Charles for your help, your assistance over the phone and in person is appreciated. Rental process was seamless and the rent to own process is more affordable than I had thought.
Thank you. The cello is much better!
It is always a pleasure to go to Andrew’s Fine Violins. We have been a customer since 2014 and have been very pleased with the quality of instruments and service.
Andrew does a fantastic job !!
Always fantastic a experience here. Extremely knowledgeable, helpful, kind and affordable. Highly recommend.
Well, there isn't much to say. I made and appointment for 1pm. I drove to your store and met Charles at the door. He handed my prepaid bow to me and off I went.
Fantastic service and extremely helpful! Will absolutely come back for all my violin needs.
I am very impressed with Andrew's fine violins. I especially appreciated the way they adhered to the wearing of face masks and observing social distancing which were clearly spelled out on their website. I was there for a bow repair and they were able to complete it while I waited. Excellent experience and service.
Very good service !
Always friendly and helpful. Very knowledgeable. Thank you,
Really knowledgeable and friendly staff! I always have an enjoyable time visiting--not just because I get the help I need, but also because I have such great conversations with the staff. Thank you for your help!
They are super nice and very good reasonable prices. I highly recommend if you are living around Mesa.
It’s always an enjoyable experience going into Andrews. I brought 2 of my violins to get new strings and literally was only there for 5 min before they had finished the job. These guys are the best when it comes to anything tailored to your instrument and that’s why I take my business there. Keep up the good work Andrew!!!
It has always been a great encounter at Andrew’s.
We have been enjoying Andrew's fine service for six years. All of the employees are knowledgeable and helpful. They took great care of us when we were renting instruments and continue to now that we own our instruments. They have good quality rental instruments.
We LOVE Andrew’s Fine Violins! We have been in several times to switch instruments or start our kids with new instruments and we have always been treated with courtesy and respect. The employees are so knowledgable and we always enjoy chatting with them. They get our kids excited about learning their new instruments and practicing! I would absolutely recommend them to everyone!
Always so helpful and quick!!
Highly recommend. Seamless process. Very informative and helpful. Professional.
Very good service
My 7 year old decided he wanted to take violin lessons. I know nothing about the violin. Bruce at the store was very helpful and made us feel comfortable with the process of finding the right size violin.
10/10 would recommend! Cute little local spot, was able to get my cello fixed up quickly, and when I asked last minute to buy a simple resin they were able to help provide a cheap (but great) resin that was a better fit for me instead of trying to sell me just the most expensive item. Extremely friendly and kind, very welcoming. I will absolutely be going again!!!! Shop local!!!
We met with Charles and Andrew a while back to have our son sized for a double bass after having been discouraged by other's. When Andrew and Charles saw my son's enthusiasm, they were encouraging, took the time to size him and then gave us some options. They agreed to hold a bass they had in stock but suggested that we also special order a smaller one (the smallest they had ever ordered). They explained that they didn't know if a smaller bass would be available and they wanted to make sure that he had an instrument in that case. Ultimately, we were able to get the smaller bass but it meant a great deal to us knowing that we were covered either way. The service was great and we also had a great time at the shop. Really cool people at Andrew's. Much thanks, Luke & Bob
This place is amazing! I was thinking of starting violin so I called asking about different makes you avoid or look for, Bruce explained several brands to avoid and why, then recommended several brands he would recommend even if I didn’t go through them. I came in and was helped by Charles. Charles worked constantly to ensure I had the most information possible. If anyone ever asked me where to go I would recommend Andrew’s without hesitation
Andrew and his staff were excellent. Andrew provided insightful and fair recommendations on instrument repair and replacement. Andrew has done great work on my family's stringed instruments for many years.
Excellent service and repair. Employees and owner were very friendly and honest in their evaluation of my violin. They did not try to sell me more than needed. Andrew called to let me know what needed to be repaired and told me the exact price. I highly recommend Andrew's Fine Violins.
Andrew was so helpful and patient helping both my sons be fitted for a violin. Great experience!
Such wonderful people and fine instruments. They were kind enough to go outside to perform measurements and transact the rental in midsummer (because we are still careful about COVID). Fantastic experience overall.
I had my violin set up by Andrew’s and I am extremely happy with, and impressed by the work that was done. I would recommend them highly.
This is my go to violin shop. They have always had everything I needed and have always been able to take care of anything I asked them to do in a prompt manner from restringing to replacing the tailpiece to cleaning the instrument. They are extremely knowledgeable as well. This is where I buy my violins and get repairs and adjustments made.
Always a great experience working with Andrew and his staff! They know their business.
Excellent service and expert support Thank you
Everyone could not have been nicer. It was a great experience to rent a violin from them. Highly recommend!!
Very well done. I asked for a professional hand crafted bridge, and they had it done in a matter of days. The bridge and strings together were 215, but changed my instrument completely. In fact, it added about 600-700 dollars to my violin in comparison to 215. Good investment!
I have always received excellent service and advice when taking my cello to Andrew's. The staff is knowledgeable, professional and friendly. I would give them a 10 out 10!
We had a great experience--my daughter needed a better violin for college and we went in a private room for her to try out all sorts of options. There was no pressure but good help when we asked. I loved the no pressure but good insight. Great selection and a great resource of information. 5 stars for sure!
Easy to make an online appointment. Charles was very helpful and friendly.
Rented Cello was a quality instrument which my daughter enjoyed before moving on to marching band. Never had any issues with it.
They always do a great job.
I recently moved to the area from out of state, and my son's cello had taken some damage from being in storage and experiencing some of Arizona's heat. Andrew was extremely nice and helpful in consulting on repairs as well as questions about bows, even for someone like myself who doesn't play or know these instruments well. I will definitely be back.
Helpful and Informative! Fast service! Thank you!
I began rent to own from Andrew 6 years ago when my youngest join Orchestra in 5th grade. We upgraded his double bass twice since then. We used the credit we had from the rental towards the purchase of the hybrid new one. Andrew was very helpful and giving us different options and price ranges. Explaining the difference between types of basses. He explained the differencesin the price range of the bow and gave us a few options to try once we decided which base we were purchasing. We never felt pressured or hurried in our decision. Andrew's Fine Violin's have great customer service, a great rent-to-own program, and their staff are very knowledgeable and friendly.
Polite, friendly, and efficient!
Had the best experience finding a great quality rental 1/2 size cello!! Thanks Andrew and staff!!! We love love the sound!!
Awesome! Technician quickly identified the issue with my son's violin (peg was loose), fixed it, tuned it and I was on my way in less than 5 minutes. All for no charge! You are definitely going to be my go-to place for anything we need in the future.
This is a terrific company. The staff is friendly, knowledgeable, and they provide excellent instruments.
I've grown to expect superlative service and results, and this time was no different. They treat me very well as a professional, being professionals them selves!
Great place. Very knowledgeable, friendly, and professional. Did a great job repairing my violin.
Quick and friendly service
Very easy and quality violins.
I'm very grateful to have a professional appraisal for my fine violin and bows. Thank you, Andrew!
Friendly and patient staff. Great place!
The staff are so knowledgeable and very friendly and helpful.
violin was fixed quickly and looked great. The only place I trust with my instrument!
Awesome place to rent your musical instruments! Very friendly and professional staff!
Charles gave us great service today as we played several cellos and picked one for our student to rent! Thank you for always taking such good care of us!
Came in for minor sound post adjustment. Results are great ! Took their time in making sure everything was right .
They were very helpful and set us up with a rental for my son. They let both kids in and the man was really friendly and helpful. He even put rosin on the bow for us. Very knowledgable, didn't mind my many questions and we even got to see the cute little violins the 3 year olds play. Definitely recommend.
Andrew was very professional, knowledgeable and explained at great length the facts about my mother's violin so I could make an intelligent decision about restoration. It was a pleasure working with Andrew.
Andrews Fine Violins needs to change their name! We rented a very fine CELLO from them for 4.5 years and they have been so easy to work with and very helpful. We initially rented from another place and it was a horrible cheap cello that wouldn’t hold its tune. Heard about Andrews so returned that and was so glad we did. My daughter loved the cello we rented from Andrews and was so sad when a classmate decided to play leapfrog with it and he ended up falling on it. She was hoping they could fix it but I think it was beyond repair. Andrews was very understanding, gave us a new cello that she equally loved. (Just had to pay our deductible of course). Later, she went to a full size cello and has been happy with it as well. She borrows a school cello during the day and it is nowhere near the same high quality instrument that you will receive from Andrews. I love that we can use our rental credit toward the purchase of a new instrument and we are thinking of doing that. We highly recommend Andrews - they have the finest violins (and cellos) in the valley!
Andrew did a great job retouching my violin's varnish and fixing a buzz on the G string. Very professional service!
Very helpful and knowledgeable
Andrew's provides knowledgeable, highly professional, and quality service. Great rental experience and interactions with the business.
Andrew has my highest recommendation for his superb work, excellent advise and warm and gracious service. Phoenix is so fortunate to have a string expert as knowledgeable as Andrew. Dr. David Wilson Professor Emeritus Thornton School of Music University of Southern California
I have been a costumer of Andrews Fine Violins for years. I cannot say enough good words about Andrew and the superb quality of his work. I trust his advise explicitly and am happy to give him my highest recommendation. Dr. David Wilson Professor Emeritus Thornton School of Music University of Southern California
Andrew's fine violin have been so easy to work with. We reticently moved to Arizona and were told by multiple people to rent from here. They have not disappointed.
The staff here are so knowledgeable, helpful and kind. They can help you with anything string related, and have a good inventory for either renting or to own. I highly recommend them if you are in the East Valley!
They were very professional. Although we didn't end up purchasing an instrument, I felt like they were professional in every instance.
Thank you for my new violin strings and the recommendation for my E string, Charles. I appreciate you guys very much! Very high quality work has been done here on my instrument.
Excellent service, thank you.
Excellent violin-purchasing experience. The associates are helpful and friendly, and give plenty of time for questions and decision making!
Very helpful and knowledgeable. Great place
Very friendly staff and great service!
I would highly recommend this business for your violin needs. Very knowledgeable and professional. Turnaround of repair was quick with reasonable prices.
My viola sounds great! Thank you, Andrew!
Bow repair very professionally done. Feels like butter now! Also very good customer service.
Charles is an amazing employee! Thanks for both of your professionalism.
Great work on my violin and bow repairs!
My daughters experience upgrading her cello was great. There were plenty of cello and bow choices. Andrew and Charles were very helpful and friendly. We are happy to have such a great establishment in our area.
Andrew's Fine Violins staff were easy to work with, they had reasonable prices, and quality rentals.
Great selection of instruments, nice and helpful staff! Will definetly come back again.
Andrew adjusted the sound post on my new $12k viola, and it is sounding better than ever! Time and time again this store and Andrew produce great results. I love the quality of their bow rehairs and this is the only place I now trust to handle and adjust my instrument.
The new "social distancing" appointment system works well and I was able to bring in my wife's cello without worrying about there being too many people the shop. Andrew and Charles quickly assessed the cello's condition and we arranged for the repairs. Andrew took time to explain some of the intricacies of cello construction and helped me understand the work they will do. Over all, a very pleasurable visit.
Excellent repair. Friendly and knowledgeable staff .
Very friendly and competent!
Very nice and excellent work!!!
Great customer service. Love the lease and jump option. Charles even met me curbside to get my viola return so that I didn't have to wake my sleeping kiddo in the car.
Friendly, professional and incredibly prompt service! Thanks, my instrument never sounded better after your repairs and adjustment!
Excellent selection and service. Everyone is friendly, helpful and extremely knowledgeable. I highly recommend Andrew’s Fine Violins!!
Everyone is awesome here! All 3 of my kids have instruments from Andrew's...
Excellent work and great costumer service. And willing to answer questions.
Andrew's Fine Violins is a wonderful asset to our musical community in the Valley. At Andrew's you receive good service from a knowledgeable staff and excellent craftmanship. I highly recommend Andrew's for all of your string playing needs.
Really friendly people and definitely knowledgeable about their craft!
Very quick, friendly and knowledgeable. Helped me fix my broken string and saved the day!
Five stars! Excellent work and great customer service. Comfortable waiting area. I also like that masks are required
I brought five violins to Andrew and CHARLES and they did a great job fixing all five of them. Easy to work with a knowledgeable technicians.
We had a good experience checking out a rental for my daughter's violin. Their basic rental quality is better than most that I have rented before. Luckily our rental happened to be a brand new instrument. Andrew was helpful in explaining how rent to own works.
Bruce was so helpful and friendly! He rented me a beautiful cello.
Andrew's is the best! I've been coming here for over 10 years and I have experienced nothing but exceptional service and craftsmanship. The best violin shop around!
Everybody is very nice and I am proud to say that I got my violin here!
Was just there to buy strings, but they’re excellent as always!
Excellent experience with everyone at Andrews violins. Every time excellent customer service!
I took my cello and bow in for a general “check up” and repair estimate. Andrew was polite, professional, and welcoming. He looked over my cello right in front of me and showed me all the problems he saw, and also explained what was causing each problem and how they would fix it. He took time to answer all of my questions and gave me a reasonable estimate of the cost of fixing everything. I had a great experience!
Patient and worked with my son to figure the right size. Charles helped us arrive at a better decision with size and it meant we were walking away with what we had already. Definitely going back for future purchases.
Treating us with hugest Professional Level. Will do busses with Andrew again.
Excellent experience with everyone at Andrews Violins . Excellent customer service always .
Great service! Timely, informative, and quality work
Charles replaced my violin strings quickly and efficiently, he and the other staff member answered all my questions. I've always been happy coming here and glad that they're open!
Everything went smoothly with our year-long cello rental. We rented a cello for our son and didn't have any problems. It was an easy process and a quality instrument. We highly recommend working with this company.
Knowledgeable and accommodating. The frontal cracks on my bass were beautifully repaired for a reasonable price. Good advice and turn around time too.
I have greatly appreciated my experience with Andrew’s Fine Violins. Everyone was great to work with.
The return process was very easy, especially given the extra safety measures due to COVID-19. Thank you!
I am so grateful for the amazing service provided for my family’s rental of a cello. I highly recommend Andrew’s Fine Violins!
Prompt and courteous
My experience was quick & easy! I would recommend Andrews fine violins
Charles was very kind to spend some time answering my questions even before I was a customer. Andrew did a very professional job upgrading my cello. Being completely new to the cello, I was grateful for their expertise.
Charles did a great job of making the rental return very easy.
Great service and very reasonable prices.
Charles was exceptional. Due to COVID019 we made an appointment to return our violin. We showed up unprepared. His customer service and generosity astounds me.
This was my first time and I was impressed with the service.
We love this place we were so so so happy to find them bene using then three years Great equipment great customer service truly amazing people we rented somewhere else prior for the first year we went in and we would never go anywhere else give them a try small business amazing customer service great great great instruments
Excellent job! I will tell my friends how professional and friendly it is
As always prompt and courteous service, even at this unusual time. Thank you.
Always great, super helpful, even in these weird covid times! Highly recommended to work with