We are brand new to this and Charles was great! He fitted my daughter for a violin and patiently walked me thru my rental options. Glad we chose Andrews!
I rented a viola for my son for his 5th grade orchestra class. The staff was very helpful, knowledgeable and efficient. I also like the discounts that are offered for paying in advance. I would highly recommend this business.
very quick repair along with helpful education at a reasonable price.
We rented a Cello for our son last year and since our son is back in school, we were able to rent for another year. It was a smooth and easy process and I'm glad Ms. Lim recommended we rent from here.
I am a suzuki violin teacher from Minnesota and I am in AZ for 5 days with my kids visiting family. my 9 year old son plays cello and it is too hard to fly with his cello. Charles helped us out with a rental for 5 days. easy, professional and the cello is very comparable to his at home..exceptional quality! I so appreciate being able to still practice while on vacation! thank you!
Very helpful. Followed safety protocols. Knowledgeable and efficient. Friendly!
Andrew took great care of my instrument once again. Also, tried to answer questions I had about rosin. I will continue to be a loyal customer. I appreciate the quality of service I receive here! Thank you!
Fast repair and friendly.
I am so pleased with the restoration of my father's violin. It is a masterpiece! I am in love!
Andrew is a master of his craft. It is a pleasure to just visit his shop.
Very polite and professional. Thank you Charles for your help, your assistance over the phone and in person is appreciated. Rental process was seamless and the rent to own process is more affordable than I had thought.
Thank you. The cello is much better!
It is always a pleasure to go to Andrew’s Fine Violins. We have been a customer since 2014 and have been very pleased with the quality of instruments and service.
Andrew does a fantastic job !!
Always fantastic a experience here. Extremely knowledgeable, helpful, kind and affordable. Highly recommend.
Well, there isn't much to say. I made and appointment for 1pm. I drove to your store and met Charles at the door. He handed my prepaid bow to me and off I went.
Fantastic service and extremely helpful! Will absolutely come back for all my violin needs.
I am very impressed with Andrew's fine violins. I especially appreciated the way they adhered to the wearing of face masks and observing social distancing which were clearly spelled out on their website. I was there for a bow repair and they were able to complete it while I waited. Excellent experience and service.
Very good service !
Always friendly and helpful. Very knowledgeable. Thank you,
Really knowledgeable and friendly staff! I always have an enjoyable time visiting--not just because I get the help I need, but also because I have such great conversations with the staff. Thank you for your help!
They are super nice and very good reasonable prices. I highly recommend if you are living around Mesa.
It’s always an enjoyable experience going into Andrews. I brought 2 of my violins to get new strings and literally was only there for 5 min before they had finished the job. These guys are the best when it comes to anything tailored to your instrument and that’s why I take my business there. Keep up the good work Andrew!!!
It has always been a great encounter at Andrew’s.
We have been enjoying Andrew's fine service for six years. All of the employees are knowledgeable and helpful. They took great care of us when we were renting instruments and continue to now that we own our instruments. They have good quality rental instruments.
We LOVE Andrew’s Fine Violins! We have been in several times to switch instruments or start our kids with new instruments and we have always been treated with courtesy and respect. The employees are so knowledgable and we always enjoy chatting with them. They get our kids excited about learning their new instruments and practicing! I would absolutely recommend them to everyone!
Always so helpful and quick!!
Highly recommend. Seamless process. Very informative and helpful. Professional.
Very good service
My 7 year old decided he wanted to take violin lessons. I know nothing about the violin. Bruce at the store was very helpful and made us feel comfortable with the process of finding the right size violin.
10/10 would recommend! Cute little local spot, was able to get my cello fixed up quickly, and when I asked last minute to buy a simple resin they were able to help provide a cheap (but great) resin that was a better fit for me instead of trying to sell me just the most expensive item. Extremely friendly and kind, very welcoming. I will absolutely be going again!!!! Shop local!!!
We met with Charles and Andrew a while back to have our son sized for a double bass after having been discouraged by other's. When Andrew and Charles saw my son's enthusiasm, they were encouraging, took the time to size him and then gave us some options. They agreed to hold a bass they had in stock but suggested that we also special order a smaller one (the smallest they had ever ordered). They explained that they didn't know if a smaller bass would be available and they wanted to make sure that he had an instrument in that case. Ultimately, we were able to get the smaller bass but it meant a great deal to us knowing that we were covered either way. The service was great and we also had a great time at the shop. Really cool people at Andrew's. Much thanks, Luke & Bob
This place is amazing! I was thinking of starting violin so I called asking about different makes you avoid or look for, Bruce explained several brands to avoid and why, then recommended several brands he would recommend even if I didn’t go through them. I came in and was helped by Charles. Charles worked constantly to ensure I had the most information possible. If anyone ever asked me where to go I would recommend Andrew’s without hesitation
Andrew and his staff were excellent. Andrew provided insightful and fair recommendations on instrument repair and replacement. Andrew has done great work on my family's stringed instruments for many years.
Excellent service and repair. Employees and owner were very friendly and honest in their evaluation of my violin. They did not try to sell me more than needed. Andrew called to let me know what needed to be repaired and told me the exact price. I highly recommend Andrew's Fine Violins.
Andrew was so helpful and patient helping both my sons be fitted for a violin. Great experience!
Such wonderful people and fine instruments. They were kind enough to go outside to perform measurements and transact the rental in midsummer (because we are still careful about COVID). Fantastic experience overall.
I had my violin set up by Andrew’s and I am extremely happy with, and impressed by the work that was done. I would recommend them highly.
This is my go to violin shop. They have always had everything I needed and have always been able to take care of anything I asked them to do in a prompt manner from restringing to replacing the tailpiece to cleaning the instrument. They are extremely knowledgeable as well. This is where I buy my violins and get repairs and adjustments made.
Always a great experience working with Andrew and his staff! They know their business.
Excellent service and expert support Thank you
Everyone could not have been nicer. It was a great experience to rent a violin from them. Highly recommend!!
Very well done. I asked for a professional hand crafted bridge, and they had it done in a matter of days. The bridge and strings together were 215, but changed my instrument completely. In fact, it added about 600-700 dollars to my violin in comparison to 215. Good investment!
I have always received excellent service and advice when taking my cello to Andrew's. The staff is knowledgeable, professional and friendly. I would give them a 10 out 10!
We had a great experience--my daughter needed a better violin for college and we went in a private room for her to try out all sorts of options. There was no pressure but good help when we asked. I loved the no pressure but good insight. Great selection and a great resource of information. 5 stars for sure!
Easy to make an online appointment. Charles was very helpful and friendly.
Rented Cello was a quality instrument which my daughter enjoyed before moving on to marching band. Never had any issues with it.
They always do a great job.
I recently moved to the area from out of state, and my son's cello had taken some damage from being in storage and experiencing some of Arizona's heat. Andrew was extremely nice and helpful in consulting on repairs as well as questions about bows, even for someone like myself who doesn't play or know these instruments well. I will definitely be back.
Helpful and Informative! Fast service! Thank you!
I began rent to own from Andrew 6 years ago when my youngest join Orchestra in 5th grade. We upgraded his double bass twice since then. We used the credit we had from the rental towards the purchase of the hybrid new one. Andrew was very helpful and giving us different options and price ranges. Explaining the difference between types of basses. He explained the differencesin the price range of the bow and gave us a few options to try once we decided which base we were purchasing. We never felt pressured or hurried in our decision. Andrew's Fine Violin's have great customer service, a great rent-to-own program, and their staff are very knowledgeable and friendly.
Polite, friendly, and efficient!
Had the best experience finding a great quality rental 1/2 size cello!! Thanks Andrew and staff!!! We love love the sound!!
Awesome! Technician quickly identified the issue with my son's violin (peg was loose), fixed it, tuned it and I was on my way in less than 5 minutes. All for no charge! You are definitely going to be my go-to place for anything we need in the future.
This is a terrific company. The staff is friendly, knowledgeable, and they provide excellent instruments.
I've grown to expect superlative service and results, and this time was no different. They treat me very well as a professional, being professionals them selves!
Great place. Very knowledgeable, friendly, and professional. Did a great job repairing my violin.
Quick and friendly service
Very easy and quality violins.
I'm very grateful to have a professional appraisal for my fine violin and bows. Thank you, Andrew!
Friendly and patient staff. Great place!
The staff are so knowledgeable and very friendly and helpful.
violin was fixed quickly and looked great. The only place I trust with my instrument!
Awesome place to rent your musical instruments! Very friendly and professional staff!
Charles gave us great service today as we played several cellos and picked one for our student to rent! Thank you for always taking such good care of us!
Came in for minor sound post adjustment. Results are great ! Took their time in making sure everything was right .
They were very helpful and set us up with a rental for my son. They let both kids in and the man was really friendly and helpful. He even put rosin on the bow for us. Very knowledgable, didn't mind my many questions and we even got to see the cute little violins the 3 year olds play. Definitely recommend.
Andrew was very professional, knowledgeable and explained at great length the facts about my mother's violin so I could make an intelligent decision about restoration. It was a pleasure working with Andrew.
Andrews Fine Violins needs to change their name! We rented a very fine CELLO from them for 4.5 years and they have been so easy to work with and very helpful. We initially rented from another place and it was a horrible cheap cello that wouldn’t hold its tune. Heard about Andrews so returned that and was so glad we did. My daughter loved the cello we rented from Andrews and was so sad when a classmate decided to play leapfrog with it and he ended up falling on it. She was hoping they could fix it but I think it was beyond repair. Andrews was very understanding, gave us a new cello that she equally loved. (Just had to pay our deductible of course). Later, she went to a full size cello and has been happy with it as well. She borrows a school cello during the day and it is nowhere near the same high quality instrument that you will receive from Andrews. I love that we can use our rental credit toward the purchase of a new instrument and we are thinking of doing that. We highly recommend Andrews - they have the finest violins (and cellos) in the valley!
Andrew did a great job retouching my violin's varnish and fixing a buzz on the G string. Very professional service!
Very helpful and knowledgeable
Andrew's provides knowledgeable, highly professional, and quality service. Great rental experience and interactions with the business.
Andrew has my highest recommendation for his superb work, excellent advise and warm and gracious service. Phoenix is so fortunate to have a string expert as knowledgeable as Andrew. Dr. David Wilson Professor Emeritus Thornton School of Music University of Southern California
I have been a costumer of Andrews Fine Violins for years. I cannot say enough good words about Andrew and the superb quality of his work. I trust his advise explicitly and am happy to give him my highest recommendation. Dr. David Wilson Professor Emeritus Thornton School of Music University of Southern California
Andrew's fine violin have been so easy to work with. We reticently moved to Arizona and were told by multiple people to rent from here. They have not disappointed.
The staff here are so knowledgeable, helpful and kind. They can help you with anything string related, and have a good inventory for either renting or to own. I highly recommend them if you are in the East Valley!
They were very professional. Although we didn't end up purchasing an instrument, I felt like they were professional in every instance.
Thank you for my new violin strings and the recommendation for my E string, Charles. I appreciate you guys very much! Very high quality work has been done here on my instrument.
Excellent service, thank you.
Excellent violin-purchasing experience. The associates are helpful and friendly, and give plenty of time for questions and decision making!
Very helpful and knowledgeable. Great place
Very friendly staff and great service!
I would highly recommend this business for your violin needs. Very knowledgeable and professional. Turnaround of repair was quick with reasonable prices.
My viola sounds great! Thank you, Andrew!
Bow repair very professionally done. Feels like butter now! Also very good customer service.
Charles is an amazing employee! Thanks for both of your professionalism.
Great work on my violin and bow repairs!
My daughters experience upgrading her cello was great. There were plenty of cello and bow choices. Andrew and Charles were very helpful and friendly. We are happy to have such a great establishment in our area.
Andrew's Fine Violins staff were easy to work with, they had reasonable prices, and quality rentals.
Great selection of instruments, nice and helpful staff! Will definetly come back again.
Andrew adjusted the sound post on my new $12k viola, and it is sounding better than ever! Time and time again this store and Andrew produce great results. I love the quality of their bow rehairs and this is the only place I now trust to handle and adjust my instrument.
The new "social distancing" appointment system works well and I was able to bring in my wife's cello without worrying about there being too many people the shop. Andrew and Charles quickly assessed the cello's condition and we arranged for the repairs. Andrew took time to explain some of the intricacies of cello construction and helped me understand the work they will do. Over all, a very pleasurable visit.
Excellent repair. Friendly and knowledgeable staff .
Very friendly and competent!
Very nice and excellent work!!!
Great customer service. Love the lease and jump option. Charles even met me curbside to get my viola return so that I didn't have to wake my sleeping kiddo in the car.
Friendly, professional and incredibly prompt service! Thanks, my instrument never sounded better after your repairs and adjustment!
Excellent selection and service. Everyone is friendly, helpful and extremely knowledgeable. I highly recommend Andrew’s Fine Violins!!
Everyone is awesome here! All 3 of my kids have instruments from Andrew's...
Excellent work and great costumer service. And willing to answer questions.
Andrew's Fine Violins is a wonderful asset to our musical community in the Valley. At Andrew's you receive good service from a knowledgeable staff and excellent craftmanship. I highly recommend Andrew's for all of your string playing needs.
Really friendly people and definitely knowledgeable about their craft!
Very quick, friendly and knowledgeable. Helped me fix my broken string and saved the day!
Five stars! Excellent work and great customer service. Comfortable waiting area. I also like that masks are required
I brought five violins to Andrew and CHARLES and they did a great job fixing all five of them. Easy to work with a knowledgeable technicians.
We had a good experience checking out a rental for my daughter's violin. Their basic rental quality is better than most that I have rented before. Luckily our rental happened to be a brand new instrument. Andrew was helpful in explaining how rent to own works.
Bruce was so helpful and friendly! He rented me a beautiful cello.
Andrew's is the best! I've been coming here for over 10 years and I have experienced nothing but exceptional service and craftsmanship. The best violin shop around!
Everybody is very nice and I am proud to say that I got my violin here!
Was just there to buy strings, but they’re excellent as always!
Excellent experience with everyone at Andrews violins. Every time excellent customer service!
I took my cello and bow in for a general “check up” and repair estimate. Andrew was polite, professional, and welcoming. He looked over my cello right in front of me and showed me all the problems he saw, and also explained what was causing each problem and how they would fix it. He took time to answer all of my questions and gave me a reasonable estimate of the cost of fixing everything. I had a great experience!
Patient and worked with my son to figure the right size. Charles helped us arrive at a better decision with size and it meant we were walking away with what we had already. Definitely going back for future purchases.
Treating us with hugest Professional Level. Will do busses with Andrew again.
Excellent experience with everyone at Andrews Violins . Excellent customer service always .
Great service! Timely, informative, and quality work
Charles replaced my violin strings quickly and efficiently, he and the other staff member answered all my questions. I've always been happy coming here and glad that they're open!
Everything went smoothly with our year-long cello rental. We rented a cello for our son and didn't have any problems. It was an easy process and a quality instrument. We highly recommend working with this company.
Knowledgeable and accommodating. The frontal cracks on my bass were beautifully repaired for a reasonable price. Good advice and turn around time too.
I have greatly appreciated my experience with Andrew’s Fine Violins. Everyone was great to work with.
The return process was very easy, especially given the extra safety measures due to COVID-19. Thank you!
I am so grateful for the amazing service provided for my family’s rental of a cello. I highly recommend Andrew’s Fine Violins!
Prompt and courteous
My experience was quick & easy! I would recommend Andrews fine violins
Charles was very kind to spend some time answering my questions even before I was a customer. Andrew did a very professional job upgrading my cello. Being completely new to the cello, I was grateful for their expertise.
Charles did a great job of making the rental return very easy.
Great service and very reasonable prices.
Charles was exceptional. Due to COVID019 we made an appointment to return our violin. We showed up unprepared. His customer service and generosity astounds me.
This was my first time and I was impressed with the service.
We love this place we were so so so happy to find them bene using then three years Great equipment great customer service truly amazing people we rented somewhere else prior for the first year we went in and we would never go anywhere else give them a try small business amazing customer service great great great instruments
Excellent job! I will tell my friends how professional and friendly it is
As always prompt and courteous service, even at this unusual time. Thank you.
Always great, super helpful, even in these weird covid times! Highly recommended to work with